May
Advising and strategizing with the business team to bring negotiations to a quick closure. Liaise with external as well as internal stakeholders. Strategic business development, Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• KPI management, PROTEL management
• Brand Management – Manage, develop and promote the hotel as a brand on the market
• SMM management / social media marketing
• Loyalty programs development (government and semi-government company’s employees)
• Creating, development and launching of new projects, products and promotions
• Negotiation with vendors and corporates for corporate rates
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Meetings and contracts with government, semi-government and private companies
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Key account management
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
• Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
• Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the hotels’ annual Budgets.
• Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
• Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
• Marketing Management and Events, Sponsorship
• Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives
